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In 2012 a substantial financial award was given to a senior citizen who had hired James Charles, the founder and creator of designer at home.com, for breach of fiduciary's duty.James Charles had been given over $225,000 to remodel her property and failed to do so.

He also refused to return the monies he had taken from this senior citizen, and has has continued to ignore the courts ruling to repay to her the monies owed to her.

He has also ignored any attempts by the senior citizens attorney to abide by the federal court judgment and start repaying her the money due to her.

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